PTSD Therapy and Trauma Recovery Services

Anne Ibarra, LCSW, CCTP, Hope Unbroken, PLLC, works in collaboration with Crossroads Counseling Services, PLLC to provide therapeutic services.

Anne has been a Licensed Clinical Social Worker since 2009. She received her Master of Social Work degree from Aurora University and her Type 73 School Service Personnel Certification in 2007. Throughout her work history, she has provided direct clinical service to individuals and families in a variety of settings including community mental healthcare, in-patient behavioral healthcare, residential treatment, therapeutic day-schools, and private practice. Anne is a Certified Clinical Trauma Professional and is trained in Eye Movement Desensitization and Reprocessing (EMDR).

Her areas of clinical interest include Anxiety, Depression and other Mood Disorders, Eating Disorders, Marital and Family therapy, Sexuality and Gender Identity, Self-Injurious Behavior, and Trauma including PTSD and CPTSD.

Anne provides daytime and evening appointments for adolescents and adults in the Plainfield office and the Yorkville office.

Anne joined Crossroads Counseling Services, PLLC in November 2011 and serves as the Clinical Director at Crossroads!

Having worked as a law enforcement officer for over 25 years, I bring a wealth of experience and empathy to my role at Crossroads Counseling.  Throughout my law enforcement career, I have encountered numerous individuals experiencing some of the most challenging moments of their lives and these encounters have manifested in my deep commitment to offer unwavering support.  I understand the toll of repeated exposure to trauma, and I recognize that such exposure leaves scar tissue that sometimes presents itself at inopportune times.

Seeking help is one the most courageous acts in a person’s life and I recognize the apprehension that comes along with it. I aim to provide a nonjudgmental space to allow a person to feel the empowerment of respect and dignity, maybe for the first time in their life.  My demeanor is marked by compassion, warmth, and a touch of levity, fostering an atmosphere of ease and comfort.  I also believe in the use of humor and appropriate use of sarcasm to build rapport and encourage self-reflection.

I received my B.S. in Psychology from Monmouth College and M.S. in Military and First Responder Psychology from Colorado State University.  I have been married for 24 years to my college sweetheart and we have two adult sons.

Emily was born and raised in Pontiac, IL. She was married in 2017. She has her Master's of Arts in Counseling from Lincoln Christian University Seminary from which she graduated in 2011. She has her LCPC which was obtained in 2016. She has been practicing since 2011 in community mental health. Her basis is in and has passion for Biblical counseling. Her training in the secular setting has made her comfortable working with a variety of ages, faiths, and beliefs. She has worked with children as young as 5 years old.

She currently sees clients out of the Ottawa office Monday and Wednesday. Morris office on Tuesday and Thursday.

Emily joined Crossroads Counseling Services in July of 2017.

Joan Knox is a Licensed Clinical Professional Counselor and received her Bachelor of Science in Psychology from the University of Wisconsin and her Masters in Counseling from Northern Illinois University.

Joan has experience treating people of all ages while specializing in the treatment of adolescents and young adults. She has provided substance use and mental health counseling in outpatient, hospital, and school settings. Joan has experience in individual, group, and family therapies, primarily utilizing cognitive behavioral therapy.

Areas of interest include the following: depression, anxiety, bipolar disorder,  ADHD, family/relationship issues, stress, and substance use.

Joan joined Crossroads Counseling Services, PLLC in January 2014 and  provides daytime and evening appointments in the Plainfield office.

Jonah McKeown, is a student at the University of Aurora. He is currently working on completing his Masters in Clinical Social Work. Jonah obtained his Bachelors in
Social Work from the University of Aurora. Jonah completed his internship at CASA of River Valley serving as a Guardian Ad Litem for children in the foster care system. Jonah's areas of clinical interest include anger management, ADHD, grief/loss, neurodivergence, OCD, ODD, Phobias, Play Therapy, LGBTQIA+, trauma, addictions,and more. Jonah works with clients of all ages and has past experience working with children (age 3-12 years old).

Jonah's therapeutic approaches include cognitive behavioral therapy, motivational interviewing, solution-focused therapy, and humanistic therapy.

As a combat Veteran I know that service to others doesn’t end once the term of enlistment expires. Now as a Licensed Clinical Social Worker (LCSW), I would like to extend my service by providing focused mental health treatment to those suffering with PTSD, anxiety, stress, bereavement, moral injury, and other trauma-related experiences. I also am of particular service to current and former military, police, firefighter, and EMT personnel.

My clinical approaches are Client-Centered Therapy, Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Motivational Interviewing, and Solution-Focused Therapy amongst various other modalities.

I earned my Master’s of Social Work degree from Aurora University (IL) in 2018 after serving in the U.S. Army for 12 years. My family includes my wife, Melissa, of 16 years and our two daughters Izabella and Aubree. Originally from Wisconsin, we have made Oswego our home since 2016.

Katherine believes in working with her clients to address the barriers they face utilizing evidence-based approaches that suit their needs, personality, and goals. Katherine integrates psychoeducation, mindfulness practices, cognitive behavior therapy, and psychotherapy to empower and support her clients in attaining the life they wish to lead.

Katherine McKeown, LSW, PEL, received her Master’s of Social Work from Aurora University. She recognizes the importance of continuing her education in order to stay current on practices in order to provide optimal support to her clients. Prior to joining Crossroads, she supported unhoused individuals in accessing community resources and advocating for their needs. She has experience working as a school social worker and special education teacher. Within her role, she has facilitated mental health-based groups and one on one therapy. Katherine’s goal is for her clients to leave sessions feeling hopeful. While Katherine has a variety of experience working with youth and adults, she recognizes that you are the expert of yourself and looks forward to the opportunity to get to know you.

Areas of clinical interest include anxiety, panic attacks, depression, bipolar disorder, ADHD, trauma, stress, eating disorders, sexuality and gender identity, self injurious behavior, relationship issues, family issues, and academic problems.

Mary offers compassionate, effective professional telehealth counseling that is goal-oriented, and solution-focused. Mary uses well-established, evidence-supported practices to help you move toward your goals on your unique journey. She has 16 years of experience as a mental health and substance abuse therapist. Mary's interventions are adjusted to meet the needs and goals of the individual.

Mary specializes in treating adults with anxiety, panic attacks and trauma. Her clients have reported tangible results. She has worked extensively with depression, bipolar disorder, grief, stress, divorce, codependency, OCD, and trauma/abuse and BPD. Mary works with symptoms of Borderline Personality Disorder including self-injury applying Dialectical Behavioral Therapy and Cognitive Behavioral Therapy.  Mary is trained in Dialectical Behavioral Therapy which addresses self-injury, low self-esteem, emotional dysregulation, and ineffective interpersonal skills.

Mary utilizes EMDR for trauma treatment. Mary completed training from the EMDR Institute, Inc., which included 40 hours of training and supervised practice, and 10 hours of consultation.   Mary has been treating trauma with EMDR via telehealth with effectiveness and positive outcomes.

Melissa obtained her BS from Illinois State University in 1994 and her MA in  Psychology from the University of Nevada, Reno in 1998. She has experience working with adults and couples in community mental health, private practice and residential programs. She has worked alongside her clients with  nearly 2 decades of experience in providing treatment for depression, anxiety, grief, trauma, hoarding, relationship problems and life challenges. She has special interest in working with older adults and coping with aging as well as health related issues.

She strives to create a compassionate, safe, non-judgmental space for her clients.  She meets clients where they are and works with them to move forward using  a solution focused approach.  Her goal is to empower clients to make changes in their lives at a pace that’s comfortable for them while learning to cope with the emotions they experience along the way.  She believes it is never too late to make changes and growth can occur at any time in a person’s life.

Melissa Wasko sees patients out of the Morris location.

Nicki Roed is a Licensed Professional Clinical Counselor. She received her B.A in Criminal Justice and Psychology from the University of St. Francis in 2014 and her M.A in Forensic Psychology from the Chicago School of Professional Psychology in 2016.

Nicki’s behavioral health treatment experiences have included residential and outpatient settings providing individual, family and group therapy. Her practice is primarily based in DBT, CBT and trauma informed care.

Areas of interest and issues she addresses include trauma, mood disorders, anxiety disorders, eating disorders, body image and self-esteem issues, self-injurious behavior, and addiction.

Penny Everhart is a LSW, Licensed Social Worker.

Penny received her BSW and MSW from Aurora University, with a Professional Education License (PEL) for School Social Work.  She currently works as a high school social worker in tandem with private practice.

Penny has 6 years of experience working with adolescents and children in a therapeutic setting.  Her clinical interests include anxiety,  depression, difficulty adjusting to life changes, child and adolescent changes, and couple and family counseling.

Penny uses a collaborative and strengths-based approach to create a safe space to support clients in creating a plan of treatment that feels attainable and supported.  She believes it is a true privilege to be a part of the journey to healing and overall mental health.

Penny currently sees clients out of the Plainfield office.

Penny joined Crossroads Counseling Services in 2021.

Rebecca Liebermann, LCPC, CADC

Licensed Clinical Professional Counselor | Certified Alcohol and Other Drug Counselor

Rebecca Liebermann is a Licensed Clinical Professional Counselor (LCPC) and Certified Alcohol and Other Drug Counselor (CADC) who is passionate about helping individuals and families navigate life’s challenges and build healthier, more fulfilling lives. She earned her first master’s degree in Clinical Counseling from Lewis University in 2015 and continued to expand her education by completing a second master’s degree in Forensic Psychology from The Chicago School in 2026.

Rebecca has worked in the mental health field since 2015, beginning her career at Indian Oaks Academy, a residential treatment center serving youth with behavioral and mental health needs. She has experience working with children, adolescents, young adults, and families experiencing a variety of emotional, behavioral, and mental health concerns, including anxiety, depression, bipolar disorder, trauma, self-harm, behavioral challenges, and crisis-related concerns.

Her clinical interests also include substance use disorders and the complex relationship between mental health, behavior, trauma, and recovery. Committed to continued professional growth, Rebecca has pursued ongoing education in substance use disorders, trauma, and forensic psychology. Her multidisciplinary educational background supports a broader understanding of the factors that influence behavior, emotional well-being, and recovery.

Rebecca draws from a variety of therapeutic approaches, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), psychoeducation, solution-focused therapy, and art therapy. As an EMDR-trained clinician, she incorporates her trauma-focused training into her commitment to helping clients process difficult experiences and develop healthier coping strategies. Rebecca believes that effective counseling begins with understanding each person’s unique experiences, strengths, needs, and goals. She works collaboratively with clients to build resilience, improve emotional well-being, and create meaningful, lasting change.

At Crossroads Counseling Services, Rebecca strives to provide a supportive, compassionate, and individualized therapeutic environment where clients feel heard, respected, and empowered to move forward. She welcomes the opportunity to help individuals recognize their strengths, overcome obstacles, and work toward a healthier future.